- Shipping to France will take 3 to 9 days. We ship once a week (Mondays or Tuedays) so delivery time may vary according to the day of your order, except for Express Shipping.
- International delivery will take approximately 10 days, via UPS or Fedex based on your country.
- Enjoy free shipping for a minium order of €200 in all countries, (€150 minimum for France)
Returns, exchange and refund
- You may return the product up to 30 days after receiving your order (France only) and request an exchange or refund.
- Please send an email to firstname.lastname@example.org and tell us if you would like an exchange or refund, then send us the product to the following address : Ypsylone 55, avenue Secrétan 75019 Paris FRANCE . Please keep a proof of shipping in case the product gets lost by the carrier.
- If you requested an exchange in France, we will ship the new product with no additional cost.
- At the moment we are not able to accept returns for international orders, except for damaged products. In this situation please write to email@example.com.
- For health reasons we don’t accept returns of any lingerie product (except for damaged goods). In all cases returns will be accepted only if the product is returned in perfect condition.